Privacy Policy

Welcome to InfoBeatLive! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how InfoBeatLive (“we,“ “us,“ or “our“) collects, uses, discloses, and safeguards your information when you use our AI-powered dashboard and insights platform (the “Service“).

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Service.

InfoBeatLive is designed to help individuals and organizations transform raw data into actionable insights through smart dashboards and AI analysis. Our commitment to your privacy is integral to our service.

We collect various types of information to provide and improve our Service:

1. Information You Provide Directly:

• Account Information: When you register for an account, we collect your name, email address, password, and contact details.
• Profile Information: You may provide additional information for your profile, such as company name, role, and industry.
• Payment Information: If you subscribe to paid plans, we collect billing details (e.g., credit card information, billing address) through secure third-party payment processors. We do not store full credit card numbers on our servers.
• Communication Data: Records of your communications with our support team, sales team, or through feedback forms.

2. Data You Upload or Connect:

• Dashboard Data: This includes any data you upload (e.g., CSV, Excel files) or connect from third-party sources (e.g., Google Sheets, databases via API). This data is the core of your dashboards and insights. InfoBeatLive processes this data to generate visualizations, reports, and AI-driven insights.
• Sensitive Data: While our Service is not designed for highly sensitive personal data (e.g., health records, financial account numbers beyond billing), you are responsible for the data you upload. We strongly advise against uploading such data unless absolutely necessary and properly anonymized.

3. Automatically Collected Information:

• Usage Data: Information about how you access and use the Service, such as IP address, browser type, operating system, pages viewed, time spent, and referring URLs.
• Device Information: Information about the device you use, including device type, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to track activity on our Service and hold certain information. This helps us analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base.

We use the collected information for various purposes, including:

• To Provide and Maintain the Service: To operate, maintain, and improve the functionality of InfoBeatLive, including processing your data to generate dashboards and insights.
• For AI Processing: To enable our AI models to analyze your uploaded data, identify trends, detect anomalies, provide actionable recommendations, and generate reports. Your raw data is processed by our AI to deliver the core value of the Service.
• To Manage Your Account: To register you as a user, manage your account, and provide customer support.
• To Process Payments: To process your transactions and manage your subscriptions.
• To Communicate with You: To send you service-related announcements, updates, security alerts, and support messages.
• For Marketing and Promotions: To send you promotional communications about InfoBeatLive products, services, offers, and events that we believe may be of interest to you. You can opt-out of these communications at any time.
• For Analytics and Improvement: To monitor and analyze usage and activity trends to improve the Service“s performance, features, and user experience.
• To Ensure Security: To detect, prevent, and address technical issues, fraud, and other illegal activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We may share your information in the following situations:

• With Service Providers: We engage third-party companies and individuals to facilitate our Service (e.g., payment processors, hosting providers, analytics providers, customer support tools). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If InfoBeatLive is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• To Protect Rights and Property: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
• Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you. For example, we may share trends about dashboard usage or industry-specific insights derived from anonymized data.

The security of your data is paramount to InfoBeatLive. We implement robust technical and organizational measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Data is encrypted both in transit (using SSL/TLS) and at rest (using AES-256 encryption).
• Access Controls: Strict access controls and authentication mechanisms are in place to limit who can access your data.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Secure Infrastructure: Our Service is hosted on secure cloud platforms that adhere to industry-leading security standards.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete or anonymize it in accordance with applicable laws and regulations.

Depending on your location and applicable data protection laws (like GDPR or CCPA), you may have the following rights regarding your Personal Data:

• Right to Access: The right to request copies of your Personal Data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your Personal Data, under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your Personal Data, under certain conditions.
• Right to Object to Processing: The right to object to our processing of your Personal Data, under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us“ section.

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated“ date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your data protection rights, please contact us:

• By Email: admin@infobeatlive.com
• Or visit our Contact Us page.